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Export and Import of Monitors and Groups when upgrating to ipMonitor 10.8 and a new server

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I am trying to export monitors and groups via XML from ipMonitor 8.5 into 10.8.2 and the groups do not appear to be populating correctly. They are empty after an import. Am I doing something wrong?

Please assist, we are trying to get cut over to IP Monitor 10.8 this week and this is a show stopper for us.

I am following this document as well as the ver 10.8 ipMonitor help file:
http://support.ipmonitor.com/helps/acefe8d2dcff4150aceae48cbb14b1f3.aspx


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