A bit of research showed me how to add the "parent device" field to the devices view:
- Right-click to the right of the column headers in devices view
- Add it from device properties
- Go to configuration -> my settings and save it
But I cannot for the life of me figure out how to add it to the NOC view. As far as I can tell, adding the fields to NOC view is the only way to get them to show up in the "Edit monitor" view (which we also use as a "details" view.)
Compare and contrast the two screenshots attached. One has the device settings and one does not. I'm not even sure HOW I have that on one of the systems in question, since I didn't add it - some default setting that I messed up on the other system?
Any insight from anyone who might be hanging around?